Shipping policy

At coverama. we ensure a smooth and hassle-free shipping experience for all our customers. Below are the details of our shipping policy:

1. Shipping Coverage

• We currently operate and deliver only within India.
• Most pin codes in India are serviceable. However, in case your pin code is unserviceable, we will cancel your order and issue a full refund at the earliest.

2. Shipping Charges

• Shipping is completely free for all orders—no hidden charges.

3. Order Processing & Delivery Time

• Orders are typically processed within 24-48 hours of being placed.
• Once shipped, delivery is estimated to take 2-5 business days, depending on your location.
  

4. Order Tracking & Notifications

• Once your order is shipped, you will receive a tracking link via email.
• You can track your order directly on the shipping partner’s website using the provided tracking link.

5. Delays, Lost, or Damaged Shipments

• In the unlikely event of your order getting delayed beyond the estimated time, we will notify you via email and ask whether you'd like to cancel or wait. We'll issue a full refund in case of cancellation.
• In case of a lost or damaged shipment, we will offer either a refund or a replacement, as required.
• Address changes after placing an order are not allowed. Please ensure your shipping details are correct before confirming your purchase.

6. Customer Support

For any shipping-related queries or concerns, please reach out to us at:
📧 Email: contact@coverama.in

We appreciate your trust in coverama. and are committed to delivering your orders safely and on time. Happy shopping!


Last Updated: February 9, 2025