Refund policy

At coverama.in, we aim to provide a hassle-free shopping experience. If you are not fully satisfied with your purchase, we offer a 7-day return and refund policy from the date of delivery.

1. Return Eligibility

You may request a return if:

• You received a defective or damaged product.
• You received the wrong item.
• The product does not fit or is the wrong size.
• If the product delivered is different from what you ordered.

2. Return Conditions

To be eligible for a return, the item must:

• Be in the same condition as received—unused and in its original packaging.
• Be accompanied by a receipt or proof of purchase.
  

3. Return Process

• Contact us at returns@coverama.in within 7 days of receiving your order.
• Provide your order number and photo proof (if applicable).
• Once approved, our shipping partner will handle the return pickup at no extra cost to you.
• Items sent without prior approval will not be accepted.

4. Refund Policy

• Once your return is received and inspected, we will process your refund within 5-7 business days.
• Refunds will be issued to the original payment method only.
  

5. Exceptions & Non-Returnable Items

• Any return request after the 7-day window will not be entertained.

6. Exchanges

• Exchanges are not allowed. If you need a different item, please return the original and place a new order.

7. Contact Us

For any return or refund inquiries, please reach out to us at:
📧 Email: contact@coverama.in

We appreciate your trust in coverama.in and are committed to making your shopping experience smooth and hassle-free!

Last updated: October 16, 2025